Need Our Assistance

What you should do if you need Mountain Rescue.

In the unfortunate event that you require the assistance of Galloway Mountain Rescue:

  • Dial 999 or 112
  • Ask the operator for the Police
  • Tell them that you require Mountain Rescue

You will be asked for the following information:

  • The location you are calling from.
  • The exact location of the incident (a six figure OS grid reference and/or a named feature).
  • What colour clothing are they wearing.
  • The number of casualties.
  • What do you suspect is wrong.
  • Is the casualty’s physical condition deteriorating?
  • What equipment do you and the casualty have with you?
  • Your contact telephone number.

REMEMBER: Wait to be contacted at that number by the rescue co-ordinator.

What happens next?

In response to your 999 call, the Police Scotland (Dumfries and Galloway Division) Control Room will contact our Team Leader or one of our other search managers by telephone. The search manager will advise which is the most appropriate Search and Rescue (SAR) asset to use and when.

Options which will be considered:

  • Call out the full team.
  • Request assistance from the Search and Rescue Dogs Association (SARDA).
  • Request assistance of a SAR helicopter – generally from HM Coastguard at Prestwick.
  • Request water based rescue craft from the our water rescue group, or the Scottish Fire and Rescue Service, RNLI or others.
  • Or any combination of the above.

If the decision is to call out the team...

The Team Leader initiates a full team call-out using a priority text based system called SARcall. A text message is instantly sent to every team member giving brief details of the incident and the location of the rendezvous point. Available team members respond to this message with a short text message code that confirms their estimated time of arrival (ETA) at either our rescue base or the rendezvous point.

More News

Latest News

Callout 2020/12 Injured Walker

Galloway MRT were deployed on the evening of 25th August to assist an injured walker North of Culsharg Bothy. Two team members were tasked and were able to locate casualty and help them off the hill. We wish the casualty a speedy recovery.

PRESS RELEASE 19/08/2020 A busy few weeks for Galloway MRT

IT HAS been an exceptionally busy few weeks for the members of Galloway Mountain Rescue team. Over the last five weeks since lockdown restrictions have been relaxed, we have been called upon by Police Scotland to assist in six different incidents.

Callout 2020/11 Lost Walker.

GMRT was called at 7pm on 18th August to assist a walker, disorientated in poor conditions. Technology helped to locate them quickly. Earlier the same day GMRT was on Standby to assist an injured cyclist but were stood down as Ambulance Service Crew were able to reach and evacuate them.